We are changing Patient Clinical System the week commencing Monday 24th August. 

Patient Online Access - Due to the clinical system change, online access will temporarily be suspended from Monday 24th August. Emails with new user ID & Passwords will be sent once the system is up and running. Please order medication via POL and contact the surgery for URGENT appointments. 

Please open the document below for further information regarding the system change.  

  Patient info regarding Computer System Change

Due to Coronavirus, and for the foreseeable future, we are no longer accepting paper requests for medication or sick notes. Alternative methods can be found within the website.

For information regarding Mask Exemption please refer to this website under Clinics and Services Heading 

Gloucestershire Carers Hub Emergency Scheme information can be found on this website below further information at number 3. 



Making Appointments

circled_dayYou may either make an appointment by telephoning or by calling personally at the surgery. 

Routine appointments are given at the earliest available time. 

Appointments are made at ten-minute intervals and are for one patient only – if you have other family members who need to see a doctor please book a separate appointment.

If you feel that your problem is medically urgent please telephone as soon as possible after 8.30am in the morning – the phones are busy so please keep trying.

There is a high demand for appointments -

  • Book an appointment only if it is possible for you to keep it.
  • Be on time for your appointment 
    - if you think you may be late phone the surgery as soon as possible
    - if you arrive late for your appointment you may not be seen
    -  If you find that you are unable to keep an appointment phone and cancel it as soon as possible so that it may be used by another patient.
  • If you miss an appointment due to circumstances out of your control - phone to discuss your non-attendance as soon as possible. 

If you do not attend 3 booked appointments in up to 6 months, without contacting the surgery to cancel, you will be sent a warning letter stating that if this pattern is repeated within the next 6 months you will be removed from our practice list.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website