We are changing Patient Clinical System the week commencing Monday 24th August. 

Patient Online Access - Due to the clinical system change, online access will temporarily be suspended from Monday 24th August. Emails with new user ID & Passwords will be sent once the system is up and running. Please order medication via POL and contact the surgery for URGENT appointments. 

Please open the document below for further information regarding the system change.  

  Patient info regarding Computer System Change

Due to Coronavirus, and for the foreseeable future, we are no longer accepting paper requests for medication or sick notes. Alternative methods can be found within the website.

For information regarding Mask Exemption please refer to this website under Clinics and Services Heading 

Gloucestershire Carers Hub Emergency Scheme information can be found on this website below further information at number 3. 



Medical Students

Medical Students


Bartongate Surgery is a surgery where students come to learn how to be doctors.

We provide medical students with a place where they can talk to patients about their state of health and any illnesses that are affecting them. This helps students to understand how illnesses affect people and how they learn to cope with them day-to-day.

When you might see a medical student

Our Receptionist should warn you when a medical student is present with a Doctor/Nurse. If you would rather not have a medical student present during your consultation please tell Reception who will advise the Doctor/Nurse. Saying ’No’ will not have any effect on the care you receive.

You may be asked if the student can do the consultation while your doctor or nurse watches. The student may be asked questions. If something is said that you do not understand, please ask for clarification.

You may be asked to come into the surgery specially to talk to students about a problem which has been dealt with by the practice on an earlier occasion. You may be asked to see students about a longer standing problem to help them understand its effects on your life.

You may be asked for consent for medical student to video record your consultation.  This recording will be viewed by the doctor or student.  With your specific permission, it may also be taken to a teaching session at another practice where a group students and a GP tutor will view the recording and give feedback to the student.  This is a valuable learning tool for both medical students and experienced doctors.

You may be asked if students can visit you at home.

You may say no at any time before or during the consultation.

You can also tell us to erase the recording at any time either immediately after the consultation or weeks later. Such requests will not affect the care you receive from the practice.

How will you know they are medical students?

They will always carry photographic identification: usually a University Identity Card.

Please ask to see the identification if the students visit you at home. If you are prepared to see a medical student, a leaflet is available at reception on request that may help answer some of your questions.

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