We are changing Patient Clinical System the week commencing Monday 24th August. 

Patient Online Access - Due to the clinical system change, online access will temporarily be suspended from Monday 24th August. Emails with new user ID & Passwords will be sent once the system is up and running. Please order medication via POL and contact the surgery for URGENT appointments. 

Please open the document below for further information regarding the system change.  

  Patient info regarding Computer System Change

Due to Coronavirus, and for the foreseeable future, we are no longer accepting paper requests for medication or sick notes. Alternative methods can be found within the website.

For information regarding Mask Exemption please refer to this website under Clinics and Services Heading 

Gloucestershire Carers Hub Emergency Scheme information can be found on this website below further information at number 3. 



Ear Syringing

Ear syringing should only be used as a last resort as it is an invasive procedure that can carry risks.

It may be possible for you to prevent wax build up by a regular maintenance of weekly Olive Oil (as described below).

If wax has built up, 7-14 days of Olive Oil drops may avoid the need for ear syringing, as it can encourage expulsion of wax on its own.  Drops should be instilled two to three times a day for a minimum of one week, preferably two.  The wax is softened and it often breaks up after using the drops.  Flakes or crusts usually fall out bit by bit.

To do this successfully, you must:

  1. Lie on your side and fill the ear canal with  Olive Oil (8 drops).
  2. Pull the top of that ear backwards and         upwards, and gently massage just in front    of the ear.
  3. Stay lying in this position for 10 – 15 minutes, then get up and wipe away excess oil

Before having your ears syringed, please      mention to the Nurse if you have had surgery to your ears or perforated ear drum.

During the ear syringing, please inform the Nurse immediately if the water is either too hot or too cold, or if you experience pain.

Ear syringing can cause dizziness. Potential risks include:

  • Trauma to the ears
  • Minor infection
  • Chronic infection
  • Acute and chronic tinnitus
  • Perforation of ear drum and deafness

Please dry your ears thoroughly after syringing.

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